PRIVACY POLICY

The Company will use fair and proper means to acquire personal information, clearly specifying the purpose of use of such information in advance.

The Company will use personal information only within the scope of the purpose of its use. Further, when we outsource the handling of personal information to a third party contractor, we will do so only after conducting a prior investigation of such contractor and executing an agreement that is necessary for proper management and supervision of such contractor, and will take the measures necessary for compliance with the applicable laws and regulations.

The Company will never provide a third party with any of your personal information unless we obtain your prior consent or unless such provision is permitted under applicable laws or governmental regulations.

We take the necessary security measures to prevent loss, destruction, modification, and leakage of personal information. We appoint a personal information protection manager and implement appropriate management of personal information, providing all our executive officers and employees with training in the protection and appropriate management methods of personal information. We thereby realize thorough implementation of appropriate treatment of personal information in our businesses.

We will comply with laws, national guidelines, and other norms on the protection of personal information.

We will use acquired personal information for the following purposes in our business activities.

of personal information of customers of the Company

• 1.To provide the products, services, etc. that we sell or provide
• 2.To facilitate the proper and smooth execution of transactions with you, such as communication in relation to transactions and the sending of greeting cards
• 3.To respond to inquiries, requests, or complaints
• 4.To respond to applications for gifts, etc.
• 5.To improve the convenience of our website and online shopping services
• 6.To exercise our rights and fulfill our obligations (billing, shipping, etc.) based on contracts and laws related to our business
• 7.To exercise our rights and fulfill our obligations (billing, shipping, etc.) based on contracts and laws related to our business
• 8.To facilitate the proper and smooth execution of entrusted business when we have been entrusted to process personal information in whole or in part by another business operator, etc.

of personal information of shareholders of the Company

• 1.To exercise rights or perform obligations of the Company under the Companies Act of Japan
• 2.To provide the shareholders of the Company with special treatment of various kinds in respect of their status as shareholders of the Company
• 3.To take various measures to smoothen the Company’s relationship with the shareholders
• 4.To conduct management of shareholders of the Company, such as preparing data on shareholders in accordance with specific standards based on the applicable laws and regulations.

of personal information of the employees, prospective employees and former employees of the Company

• 1.To conduct selection of new employees
• 2.To conduct management of employees
• 3.To provide information and give notices to former employees.

We will never provide your personal information we have acquired to any third party except under the following circumstances.

• 1. When you have given your consent to such provision
• 2. When we have been requested to provide your personal information based on the law
• 3. When it is necessary to protect human life, body or property, and obtaining your consent would be difficult
• 4. When it is particularly necessary to improve public health or promote the sound development of children, and obtaining your consent would be difficult
• 5. When it is necessary to cooperate with the execution of affairs prescribed by laws and ordinances by a government agency, local government or a party entrusted by either of the preceding, and obtaining your consent could hinder the execution of those affairs.

The Company and its Group Companies (meaning, as a rule, the Company’s consolidated subsidiary companies) may use the acquired personal information jointly in the manner specified as follows for the purpose of providing general and comprehensive services.

• 1. Scope of parties jointly using the information

  The Company and its Group Companies

• 2. Items of personal data to be used jointly

  Name, address, telephone number, FAX number, e-mail address, birth date, age, gender, transaction history, content of inquiries and requests, and other information provided by the individual concerned

• 3. Purpose of use by the joint users

  Limited to the scope of the purpose of use of the information at the time of acquisition

• 4. Party responsible for the management of personal information to be used jointly

  Tateho Chemical Industries Co., Ltd.

We will take measures to securely manage personal information based on the information security standards at the time in order to prevent leakage, loss, damage, falsification, unauthorized access, etc.

Organizational security control measures

We have established a person responsible for handling personal information and clarified the scope of personal information handled by employees and the said employees. We have also developed a reporting and communication system in the event that violations of the Act on the Protection of Personal Information or the Personal Information Protection Management Regulations are identified.

Physical security control measures

In areas where personal information is handled, we control the employee access is controlled and restrictions imposed on devices brought into the area, and measures are implemented to prevent unauthorized persons from viewing personal information. We take measures to prevent the theft or loss of equipment, electronic media, documents, etc. that handle personal information.

Technical security control measures

We implement access controls to limit the scope of people in charge and extent of the personal information database, etc., they can handle. We have introduced mechanism to protect information systems that handle personal information from unauthorized external access or software.

Personnel security control measures

We conduct education and E-learning for employees on the important points regarding the handling of personal information.

Understanding the external environment

When using personal information in a foreign country, We take the necessary and appropriate measures for the safe management of personal data based on an understanding of said foreign country's legal systems for the protection of personal information.

Rights of information subject

Individuals have the right, in accordance with the privacy laws of each country, to their personal information.

If you or your representative request us to disclose, notify the purpose of use, correct, add, delete, stop using, erase, or stop providing to a third party (hereinafter collectively referred to as "disclosure, etc.") your personal information, we will respond to your request in accordance with the following procedures. (hereinafter collectively referred to as "disclosure, etc."), we will respond to your request as follows

• (1) Where to contact for inquiries concerning disclosure, etc.

  For more information about the procedures for requests for disclosure, etc., please contact our contact person for inquiries specified in “5. Contact Person for Inquiries concerning Personal Information” below.

• (2) Documents you are required to submit for a request for disclosure, etc.:
• 1.Request for Disclosure of Personal Information or Notification of Purpose of Use of Personal Information PDF download *In the case where you request disclosure of the Company-retained personal data or notification of the purpose of use thereof
• 2.Request for Correction, etc. of Personal Information PDF download *In the case where you request correction, supplementation, or deletion of the Company-retained personal data
• 3.Request for Cessation of Use, etc. of Personal Information PDF download *In the case where you request cessation of use, elimination, or provision to a third party of Company-retained personal data
• 4.Documents verifying that you are the person in question (such as a copy of driver’s license or passport)
• 5.In the case where a representative is acting on behalf of the individual concerned, a document to prove his/her right of representation, in addition to［4］above.
• *“Company-retained personal data” means personal data which is retained by the Company for a period longer than six months and which the Company is authorized to disclose, correct, supplement, delete, cease using, eliminate, or cease providing to a third party.
• *When you take a procedure for one of the above requests, you are required to submit the above documents to the Company. Please blot out sensitive information such as the locality of your registered domicile which is described in the documents before you send the documents to the Company.
• (3) Fees

  Among the requests listed in (2) above, please be informed that for requests for disclosure and for notification of the purpose of use, you are requested to pay the fee of 2,200 yen (consumption tax included) per request.

For inquiries concerning the Company’s treatment of personal information, including consultations and complaints, or concerning a request for disclosure, etc., please contact the following office

• Personal Information Protection Management Office, Legal Division,
• Inquiry about Personal Information Protection

• Tateho Chemical Industries Co., Ltd.
• Personal Information Protection Manager

We will handle Individual Numbers (My Number) and specific personal information (hereinafter, “Specific Personal Information, etc.”) in compliance with the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (hereinafter, “the Numbers Act”), the Guidelines for the Proper Handling of Specific Personal Information (for Business Operators), the Act on the Protection of Personal Information (hereinafter, “the Personal Information Protection Act”) and the guidelines established by each ministry and government office.

We will use the Specific Personal Information, etc. we have received for the following purposes:

• (1) Specific Personal Information, etc. of our business partners
  • ・Preparation of payment records relating to real estate transactions
  • ・Preparation of payment records relating to remuneration, fees, contract money and rewards.
• (2) Specific Personal Information, etc. of our employees, etc., and their spouses and family members
• 1.Tax-related purposes
• ・Preparation of certificates of income and withholding tax
• ・Submission of declarations, notifications and applications relating to property accumulation savings for house construction and property accumulation pension savings.
• ・Provision to the employee shareholding association to facilitate their preparation of payment records relating to members of the association.
• ・Submission of benefits related to defined benefit corporate pensions and general welfare group term insurance.
• 2.Social insurance-related purposes
• ・Notifications, applications and billing related to health insurance and employees’ pension insurance
• ・Notifications, applications and billing related to employment insurance and workmen’s compensation insurance
• ・Notifications of a person to be insured in the national pension category 3
• (3) Other administrative procedures and processes involving submission of documents containing Individual Numbers (My Number) prescribed in Article 9.3 of the Numbers Act

We have established and will comply with our “Rules on the handling of Individual Numbers (My Number) and specific personal information” for the proper management of Specific Personal Information, etc., including prevention of leakage, loss or damage.

We may entrust the handling of Specific Personal Information, etc. to a third party. In this case, we will provide the necessary and appropriate supervision of the contractor in accordance with the Numbers Act and the Personal Information Protection Act.

We will endeavor to continuously improve our handling of Specific Personal Information, etc.

We will respond to any request made by an individual or their agent to disclose the Specific Personal Information, etc. of the individual without delay except under the following circumstances.

• ・Doing so may harm the life, body, property or other rights and interests of the individual or a third party
• ・Doing so may significantly hinder the proper execution of our business
• ・Doing so would violate laws

Please direct any inquiries or complaints regarding our handling of Specific Personal Information, etc., to the following contact.

• Personal Information Protection Management Office, Legal Division,
• Inquiry about Personal Information Protection

• Tateho Chemical Industries Co., Ltd.
• Personal Information Protection Manager